Shipping & Returns

When will my order be sent out? 

Any orders placed before 10am AEST, will be shipped the same day (weekdays only and excluding public holidays)

Where are my items shipped from?

Our warehouse is located in Springfield Central, QLD Australia 4300 

How long will it take for my order to arrive?

Due to Covid-19, courier companies are experiencing longer than usual delivery times. We will do our best to notify you of any delays that are not anticipated.

If in doubt, please contact our team for a personalised estimated delivery time. 

Do you ship internationally? 

Unfortunately at this time, we only ship Australia-wide

How much does shipping cost? 

Shipping is charged at a flat rate of $9.95

How will my order be packaged? 

We do our best to ensure our packing is made from recycled materials. Stay tuned as we are in the process of switching to 100% biodegradable packaging! 

 

Returns Policy

Although we do our best to ensure you will love your new purchase, we know how important it is for items to be returned hassle-free. 

You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)

*Please note: final and sale items are not eligible for returns*

 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. And it's as easy as that!